Customer Service Centre Require Efficient Rostering

Customer Service Centres Require Efficient Rostering to the Demands of Their Client Businesses.

The Inzenius system facilitates the efficient scheduling of the demands based on the business’s historic daily call and response times with automated timekeeping from the employee device with unit time tracking recording of each employee’s activities for billing and productivity reporting.

The system also complies with each employee’s actual work time and automates the award interpretation and processes, all in one system improving the efficiency and accuracy of the payroll processes.

Onboarding efficiencies as part of the Inzenius employee communication channels to their devices adds another layer of efficiency.